Employment

Any and all employment opportunities at The Classic Center can be found below, along with application instructions.

Applications
Applications for employment can be completed and submitted by clicking here.

The Mission of The Classic Center
The Classic Center Authority shall enhance the quality of life in Athens-Clarke County by serving as the cultural, civic and social center of the Southeast and by generating maximum economic impact.
 
Brand Statement
"Through a thoughtfully planned and conveniently placed facility, located in a uniquely vibrant and charming cultural environment and proactive, creative approach to customer service, The Classic Center elevates the experience of events to exceed the expectations of our guests."

Core Values
Hospitality, Teamwork & Leadership

Employment Opportunities

  1. Ticketing Representative
  2. Purch. & Acct. Payable Coord.
  3. Levy Restaurants Server
  4. Levy Restaurants Dishwashers
  5. Housekeeping Shift Supervisor
  6. Event Coverage Guard

Ticketing Representative at The Classic Center Box Office



Hours of Operation: Monday - Friday 10 a.m. to 6 p.m. and Saturday 9 a.m. to 1 p.m. Summer hours apply May - August with the box office closing at 4 p.m. on weekdays. The box office is closed on the weekend during the summer. Extended hours apply for event days.

Pay Rate: $7.88/hour

General Description: Ticketing Representative is responsible for courteous, efficient and knowledgeable sales of event tickets for The Classic Center Theatre, Akins Arena at The Classic Center and other areas of the building. Ticketing Representatives politely assist patrons and guests with general directions and inquiries, answer phone calls and provide administrative support to The Classic Center through various clerical projects. This position reports directly to the Ticketing Services Manager and Theatre Manager.

Typical work routine includes, but not limited to:
  • Sell tickets via Box Office phone and window in a detailed, service-oriented and efficient manner
  • Maintain expert level knowledge of all ticketed events through event information sheets and related resources
  • Exercise responsible cash handling at all time as detailed in Box Office Policies and Procedures
  • Remain well-versed in the sale and redemption of gift certificates, coupons and special pay modes
  • Answer phones and assist with general inquiries
  • Exhibit professional and positive attitude at all times
  • Remain informed of daily activities within the building.  Be able to answer general inquiries about event locations, times, etc. Be proactive in seeking this knowledge when you are unsure of the correct answer. Follow-up with outstanding patron inquiries as immediately as possible.
  • Complete all Box Office mailings, ticketing printing and other related tasks as directed by supervisors
  • Recognize and resolve patron concerns within Box Office Customer Service guidelines
  • Assist with season ticket renewals, returns and/or exchanges and other unique situations
  • Collect and communicate parking information to Conference Services and Accounts Receivable Coordinator and Parking Manager as detailed in procedures
  • Ensure Box Office work space is clean and organized at all times
  • Communicate any trends in patron calls and concerns to supervisors
  • Provide administrative support to the Theatre department in a variety of daily activities related to events, administration, staffing or miscellaneous
  • Special projects and Theatre related duties as assigned

Qualifications:

  • College degree, or pursuit of college degree, preferred but not required
  • Experience in retail or customer service related field
  • Impeccable customer service skills
  • Basic knowledge of ticketing preferred but not required
  • Ability to demonstrate a basic knowledge of accounting
  • Ability to demonstrate supervisory skills

Preferred School Years:

Graduating after May 2018

All interested applicants must submit a resume and cover letter to:
Paxton McCullough
Ticketing Supervisor
No phone calls, please