Employment

Any and all employment opportunities at The Classic Center can be found below, along with application instructions.

Applications
Applications for employment can be completed and submitted by clicking here.

The Mission of The Classic Center
The Classic Center Authority shall enhance the quality of life in Athens-Clarke County by serving as the cultural, civic and social center of the Southeast and by generating maximum economic impact.
 
Brand Statement
"Through a thoughtfully planned and conveniently placed facility, located in a uniquely vibrant and charming cultural environment and proactive, creative approach to customer service, The Classic Center elevates the experience of events to exceed the expectations of our guests."

Core Values
Hospitality, Teamwork & Leadership

Employment Opportunities

  1. Information Coordinator
  2. Ticketing Representative
  3. Levy Restaurants Server
  4. Levy Restaurants Dishwashers
  5. Housekeeping Shift Supervisor
  6. Event Coverage Guard

Information Coordinator at Athens Convention & Visitors Bureau

Department: Marketing & Communications

FLSA Status: Part-time (28-29 hours/week) - 8 a.m. to 2:30 p.m. Monday-Friday

General Description: The Information Coordinator acts as visitor services greeter to all individuals calling or walking-in requesting information about Athens. The Information Coordinator maintains the database of visitor inquiries and for the Athens event calendar, as well as keeping informational brochures in stock and distributed in response to individual and group requests. Responsible for performing receptionist, communications and administrative support duties as specified blow. The position will report directly to the CVB Director of Marketing and Communications.

TYPICAL WORK ROUTINE INCLUDES, BUT NOT LIMITED TO:

Under the guidance of the CVB Director of Marketing and Communications:

Content Creation (75%):
1. Maintains a well-informed, working knowledge of the attractions and services available in the area to visitors; acts as a liason between these entities and the visitor.
2. Gathers information on new companies or activities beneficial to the visitor.
3. Maintains partner account, listings and contacts in Customer Relationship Management program.
4. Gathers events information; maintains the Athens events calendar at www.VisitAthensGa.com using web-based Customer Relationship Management program.
5. Develops specialized visitor information as needed in response to specific consumer requests or in support of development of new print or CVB digital materials.
6. Proofs weekend and monthly events calendar eblast.
7. Back-up for social media team; posts from live events if needed.
8. Surveys local and surrounding county lodging to determine room availability during high occupancy periods, posts availability to CVB website.

Visitor Services (25%)
9. Serves as CVB Receptionist; answers all incoming phone calls.
10. Ensures that all inquiries (mail, walk-in, online and telephone) receive prompt and courteous responses; fulfill and record inquiries using Customer Relationship Management program.
11. Ensures that visitor information publications are well-stocked in on-site brochure racks and information tables; coordinates distribution to other outlets.
12. Takes mail and packages to post office as needed.
13. Keeps current inventory of visitor information supplies; disposes of outdated materials.
14. Coordinates assistance from Community Service Workers, including overseeing certain assignments.
15. Attends CVB staff, CVB advisory board and Classic Center staff meetings as work schedule permits.
16. Serves on committees as requested and able.
17. Provides project management of other duties as assigned.

Job Requirements:
1. Customer-service oriented, welcoming and friendly demeanor with a fast-paced environment.
2. Excellent writing, speaking and organizational skills.
3. Extremely detail-oriented. Able to be productive and accurate amidst interruptions at reception desk.
4. Excellent computer skills, including being proficient in MS Office and database management. Interest in acquiring knowledge of our proprietary event and consumer inquiry database system.
5. Knowledge of and appreciation for Athens as a visitor destination; curiosity in learning more about Athens and about the tourism industry as economic development.
6. Able to lift up to 25 pounds to stock and restock literature, boxes of which can be quite heavy.

Send resume and cover letter to:
Hannah Smith
hsmith@VisitAthensGA.com
No phone calls, please.