Employment
Any and all employment and internship opportunities at The Classic Center can be found on this page, along with application instructions.
The Classic Center office hours are 8:00 a.m. - 5:00 p.m., Monday through Friday. Applications are available from the receptionist in the Administrative Offices located on the upper level of the Firehall. Completed applications for housekeeping and crew positions may be left with the receptionist, emailed to Jennifer@ClassicCenter.com or mailed to the following address:
The Classic Center
Employment/HR
300 North Thomas Street
Athens, Georgia 30601
NOTE: For all non-housekeeping and crew positions, submit resumes directly to Jennifer@ClassicCenter.com.
Receiving Clerk
Department or Section: Operations
General Description:
The Receiving Clerk is responsible for maintaining standard operating and security procedures for The Classic Center. This position will focus primarily on receiving incoming event shipments, delivery of equipment and processing of event related packages. In addition, this position is responsible for the protection and safeguarding of facility assets.
Typical Work Routine Includes, But Not Limited to:
1. Secures the Classic Center facility by checking doors, lights and ground area on a shift basis.
2. Thoroughly completes facility rounds as needed and/or instructed by the Operations department.
3. Communicates with co-workers, supervisors and staff from other departments to solve problems, improve quality and services.
4. Coordinates with the Director of Operations (or designee) regarding facility needs for incoming events. Ensures loading area is clear for incoming events.
5. Maintains security office area, keeping keys and radios secure throughout the shift.
6. Performs other duties as assigned by the Operations department.
7. Handle incoming phone calls when Administration department is closed. Forwards all calls as necessary to appropriate facility employees.
Qualifications
1. Minimum high school education or equivalent GED. College, vocational or other post-secondary education preferred.
2. Ability to follow directions with minimum instructions and work independently as necessary.
3. Ability to hear, see, and to read and write English.
4. This position requires standing, stooping, walking and climbing stairs. This position requires lifting and carrying objects up to 20 lbs.
5. Familiarity with general office and computer equipment.
6. Forklift certification not required at this time, but must be obtained within six (6) months of employment.
Work Environment
The position includes both a typical office environment, with frequent exposure to minimal-moderate noise levels, and outside walking to various company locations in both hot and cold temperatures.
This position requires scheduling during certain company holidays. Prior notification will be given regarding shift scheduling.
Following shifts:
8:00am to 12:00pm
12:00pm to 4:00pm
New Business Recruitment Coordinator
The New Business Recruitment Coordinator will be responsible for sourcing, prospecting, contacting and securing space rental contracts for The Classic Center. This position requires a proactive, motivated and skilled salesperson adept at meeting and exceeding stated deliverables on a regimented timeline.
Typical Work Routine Includes, But Not Limited to:
1. Solicit new and existing accounts to meet and exceed space rent goals through telephone prospecting, outside sales calls and written communication.
2. Maximize facility revenue by selling all facets of The Classic Center, working with the individual needs of each client and exceeding expectations.
3. Build and sustain customer relationships at multiple levels. Foster ongoing relationships through persistence, professionalism and organization. Follow-up with accounts on a regular basis.
4. Coordinate with the Sales department to effectively and efficiently process incoming sales business.
5. Exceed stated benchmarking expectations on monthly and yearly basis. Work with Director of Marketing to prioritize and execute sales calls, maintain account relationships and increase new account sales.
6. Communicate both verbally and in writing to team members to ensure high quality of service to customers.
7. Be familiar with industry trends, competition and key customers within the region. Target selected customers for sales calls, ensuring focused delivery and execution of sales pitch.
Other Responsibilities:
The New Business Recruitment Coordinator will work closely with the Director of Marketing to target selected customer groups throughout the year. The New Business Recruitment Coordinator will travel to customer locations, conventions, etc. in order to promote The Classic Center, build relationships and sell space rental. This position will be familiar with all operating policies and procedures of The Classic Center and will perform such other duties, functions and special projects and responsibilities as assigned by the Director of Marketing and/or the Executive Director.
Qualifications
1. Minimum high school education or GED, with one (1) year outside sales or B2B/ hospitality sales environment. College degree preferred.
2. Ability to handle multiple priorities and follow directions with minimum instructions. Ability to work independently as necessary.
3. Proven track record or meeting and exceeding sales quota. Demonstrated collaboration and negotiation skills.
4. Positive attitude, high motivation level and a passion for The Classic Center.
5. This position requires frequent walking and standing. This position requires lifting and carrying objects up to 10 lbs.
6. Proficient with computer software programs, including, but not limited to Microsoft Office.
7. Able to hear, see, and to read and write English.
Work Environment
This position is generally located within a typical office environment, with frequent exposure to minimal-moderate noise levels. This position requires travel up to 30%.
Day/Night Shift - Housekeeper
Full-time/Part-time
Day shift 7:00 a.m. - 4:00 p.m.
Night shift starts 4:00 pm - until (meaning when all of the work is done for the upcoming events the next day)
Must be able to work weekends
Housekeeping: Primarily deals with the day-to-day cleaning of the buildings. Duties included, but are not limited to, cleaning reastrooms, vaccuming floors, putting out water for meetings, policing the facility for trash, and performing weekly cleaning duties
Employees must be able to lift 20+ pounds.
Completed applications may be left with the receptionist, emailed to Jennifer@ClassicCenter.com or mailed to The Classic Center at 300 N. Thomas Street, Athens, GA 30601.
Night-Crew Setup
Part-Time
Shift is 4:00 p.m. - Until (meaning when all of the work is done for the events the next day). Must be able to work weekends.
Primarily deals with physically setting up equipment for banquets, tradeshows, receptions, etc. Equipment includes, but is not limited to, tables, chairs, dance floors, staging, pipe and drape, cleaning/mopping restrooms and vacuuming sets/carpets.
Must be able to lift 50+ pounds.
Completed applications may be left with the receptionist, emailed to Jennifer@ClassicCenter.com or mailed to The Classic Center at 300 N. Thomas Street, Athens, GA 30601.
Customer Service Representative
Part time, approximately 20 hours/week
The Customer Service Representative will be responsible for the daily customer service operations and sales of all Classic Center managed parking facilities and surface lots. Directed by established budgets, goals, objectives, policy and parking protocols, the Customer Service Representative will ensure an efficient, hospitable, fiscally responsible, and well communicated experience for all guests and users of these parking areas at all times. This position reports to the Director of Marketing and is scheduled daily by The Director of Operations.
Typical work routine includes, but is not limited to:
1. Working with facility guests and the general public through established systems, provide customer service assistance such as greeting, farewells, parking instruction, way-finding directions, and other general inquiries to all incoming guest of The Classic Center.
2. With a thorough review of event documents and daily event listings on a regular basis, position shall be ensured he/she has the most up-to-date and accurate parking/event information available and are prepared to communicate effectively with the guests once they arrive and begin to enter the facility.
3. Directly facilitate parking reimbursements to customers who are allowed to receive reimbursements and possess a valid receipt. Such reimbursements must be carefully logged and recorded and documentation kept of them in order to reconcile refund accounts at the close of each day.
4. Communicate with the Parking Operations Manager efficiently and in a timely manner in order to correctly identify customers (their vehicles specifically) who forgot their parking credential, did not pay the machine, but were properly identified as being a guests of an event so that their vehicle can be identified and not subject to enforcement.
5. Assist as needed in the development of future parking products and adaptations, in conjunction with the Director of Marketing and Engineering, in order to achieve financial goals.
6. Position shall utilize non-peak parking times to actively directly sell parking products such as football parking, monthly style parking, and daily downtown parking. Additionally, position will sell plasma screen advertising and assist with possible parking deck sponsorship sales. Position will be responsible for completing assigned action items, making targeted sales calls, and tracking objectives and reporting them on a regular basis.
7. Assist the Marketing Director as requested to help maintain updated, accurate information on our website about parking and the availability thereof. To include but not limited to, maintaining a listserv and to correspond with all parking clients to let them know about relevant upcoming scheduling issues, amendments, changing conditions, etc.
Other Responsibilities:
The Customer Service Representative will maintain a professional, service -ocused attitude in the performance of day-to-day activities. The Customer Service Representative will be familiar with all operating policies and procedures of The Classic Center and will perform such other duties, functions and special projects and responsibilities as assigned by the Executive Director.
Qualifications
1. Minimum high school education or equivalent GED. College, vocational or other post-secondary education preferred.
2. Ability to follow directions with minimum instructions and work independently as necessary.
3. Ability to hear, see, and to read and write English.
4. This position requires standing, stooping, walking and climbing stairs. This position requires lifting and carrying objects up to 20 lbs.
5. Familiarity with general office and computer equipment.
Work Environment
The position includes both a typical office environment, with frequent exposure to minimal-moderate noise levels, and outside walking to various company locations in both hot and cold temperatures.
Marketing Department Intern
This intern position is a non-paid position.
In general, the hours will be set around intern’s schedule and will include 10-15 hours per week in the office.
There are two main projects the intern will focus on during the semester.
The first will be to develop a system to submit event information to all regional media outlets.
The second will be to research meeting and convention leads and develop a list of 300 prospects for future business.
Other duties may include but will not be limited to:
Assist with social media marketing
Assist with theatre event promotion
Other duties as assigned
GOALS
Provide intern with valuable work experience and references to carry forward in pursuit of future endeavors
TERMS OF SERVICE
Internship is for up to 20 calendar weeks, and can be terminated at any time by either party. Consideration of two weeks’ notice is preferred.
Interested candidates should submit a letter of interest via email to Angi@ClassicCenter.com.
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